The following articles are exempt from duty:
(a) Personal effects and articles for day to day use by the visitor (b) 1 litre of alcohol (spirits or wine) (c) 200 cigarettes, on payment of import duty of 200% (d) Instruments, apparatus or appliances for professional use (e) Photographic equipment, video cameras and other electronic goods for personal use.
You have to complete the passenger declaration form on your arrival before checking out. The articles mentioned under (d) & (e) must be declared on the declaration form. If any such items are disposed of in Bhutan by sale or gift, they are liable for customs duty.
On departure, visitors are required to surrender their forms to the Customs authorities.
Import/export restrictions of the following goods is strictly prohibited: (a) Arms, ammunitions and explosives (b) All narcotics and drugs except medically prescribed drugs (c) Wildlife products, especially those of endangered species (d) Antiques
Imports of plants, soils etc. are subject to quarantine regulations. These items must be cleared on arrival. Visitors are advised to be cautious in purchasing old and used items, especially of religious or cultural significance, as such items may not be exported without a clearance certificate.
Tobacco and Smoking
We have a duty to protect Bhutan from Drugs and Tobacco Products. To do this we need your help and cooperation. If we stop you and ask you about your baggage please co-operate.
**Please do not carry tobacco goods that are over the limits
Bhutan experiences a great variation in its climate. Summers are warm with average daily temperature ranging from 20 to 25 Celsius, while winters are cold. In winters temperatures are usually below 15 Celsius. So bring with you a couple of warm clothes and comfortable shoes to go with the weather.
Others that you could consider bringing with you would be a pair of sunglasses, sun screen lotion and a hat; antiseptic cream, anti-histamine cream, anti-diarrhoea pills, altitude & car sickness medicine; insect repellent, flash light (w/spare batteries) umbrella, camera, films and accessories (including spare camera batteries) etc
Clothes and other paraphernalia
With great altitudinal variations weather is quite erratic in Bhutan. So be prepared to brace the erratic weather as you step outdoor. We expect visitors to dress modestly and respectfully especially if you are planning a visit to the monasteries, Dzongs and other religious institutions. As a mark of respect, be kind enough to remove your hats, caps etc. as you enter religious and administrative premises, institutions and in any other place that you come across with the national flag being raised
Avoid drinking unboiled water or taking ice cubes at all times as most water sources in Bhutan are untreated though they have their source in the mountains. One can come across treated and bottled water readily in any town and are affordable.
Over the years, many quality hotels have come up in Bhutan. Most hotels in Bhutan meet the recent standardization policy, most tourists accommodate in a 5 star or a 3 star hotel. The hotels are well maintained and have all basic amenities such as geysers and shower rooms and are properly maintained. Visitors can be assured of their warmth and comfort of the hotels and the ambience and the hospitality offered by the hotels are incredible.
The 5 star hotels are mostly located in Thimphu, Paro, Punakha, Gangtey and Bumthang.
Most Bhutanese dishes are rich and spicy with a lot of cheese and chili. It is advisable that visitors stick to the Chinese, Continental or Indian cuisine that is served in most restaurants. Visitors can also choose among the various vegetarian and non-veg food. You can also try out momos, the Tibetan dumplings and for those daring, you may try out the ema datshi dish served with cheese and chili and other typical Bhutanese dishes.
Weights and Measures
Bhutan has a standard system of weights and measurements in place and most weights are measured in gram (g) and kilogram (kg). With better and efficient measurement systems readily available, most of the shop keepers in the capital city make use of electronic and weighing scale. However, as you travel further east, you will find the ordinary weighing scale in place.
While safety is not much of a concern, however it is good to come prepared for any mishap. One need to avoid walking alone or roaming the streets after 9 pm as you may never know of any mishap that may occur. The capital city has begun to see burglaries, street fights and an increasing number of drug abusers. It is advisable that you keep a safe distance and be in your rooms. Or else you may visit the town with your guide.
Also please ensure that your belongings especially your passports, cameras, wallets and purses are properly secured. There have been incidents where visitors found their important documents missing.
Bhutanese speak a variety of languages but Dzongkha is the national language and one of the most widely spoken language. English is also a medium of instruction in schools and most Bhutanese can speak English.
Communicating in English especially with the people in the urban areas and the towns will enhance your knowledge on Bhutan.
Bhutan Standard Time (BST) is 6 hours ahead of GMT and there is only one time zone throughout the country.
Office hours in Bhutan are divided into two timings – the summer timing and the winter timing. The summer timing begins at 9AM Bhutan standard time and goes on till 5Pm in the evening. The summer timing is followed from March till the end of October.
The winter timing that lasts for the months of November till the end of February begins at 9AM in the morning till 4 PM in the evening. However, these timings are followed only in Thimphu and few other Districts. These timing are followed only by the Civil Servants who work under the Royal Civil Service Commission.
For those people employed in Corporations and private organizations, the timings are usually from 9AM till 5PM irrespective of the season.
Bhutan’s currency is the Ngultrum (Nu.) which is at par with the Indian rupee. It is however recommended that you carry travelers’ cheque or cash, preferably American Express and US dollar instead, as the ATM facilities for foreign currency is limited to Master Card and available only in few towns including the capital city Thimphu. Visa and American Express credit cards are also widely accepted.
Financial institutions in Bhutan have been greatly enhanced and today we have a number of banks that caters to the needs of the people. Some of the banks that you can avail services and facilities while in Bhutan are the Bank of Bhutan Limited, the Bhutan National Bank, the Druk PNB and the Tashi Bank. Many of these banks provide you with SMS and internet banking facilities. There are also ATM facilities (limited to Master card holders only for now) that you can avail and ATMS are located in a number of places where you can withdraw your money especially in Thimphu and in the border town of Phuentsholing. Traveler’s cheque can be easily withdrawn and exchanged into local currency. However, as you travel into the interior, ATM and internet facilities are almost non-existent and we suggest that you do your banking facilities while in Thimphu.
All major towns are well connected with electricity that runs on 220/240 volts with round hole two-pin and three-pin power outlets. Our energy is clean and green energy generated by hydro power.
The country has a good network of telecommunication facilities. Almost every town has an internet cafe from where you can log on to and send messages home and to your loved ones. Also most hotels in Thimphu and Paro have internet access. Mobile (cell) phone is also widely used with international roaming facilities.
Bhutan is an ideal place and a frequent haunt for photographers offering immense opportunities for photography especially during your outdoor sightseeing trips. However you may need to check with your guide for indoor photography as taking photographs inside Dzongs, temples, monasteries and religious institutions are restricted. One can however, capture images of the landscapes, the panoramic views of the mountain ranges, the rural folk life, the flora and fauna, the Bhutanese architecture and the Dzongs and Chortens in particular.
For people who love shopping and taking home gifts, Bhutan offers a variety of goods that revolve mainly around textiles. You may shop for items like hand-woven textiles that is either in raw silk or silk, carved masks of various animals, woven baskets of cane and bamboo, wooden bowls known as Dapas, handmade paper products or finely crafted gods of silver. You can also shop for thangkha paintings and Bhutan’s exquisite postage stamp. One can come across these items in the many handicraft shops in and around Thimphu and also in major towns. Please remember that buying and selling of antiques is strictly forbidden in Bhutan.
Guides and Interpreters
Bhutan has a good team of interpreters and guides that are all certified, who undergo training conducted by the Tourism Council of Bhutan. There are also guides who speak additional languages such as Japanese, Thai and other European languages.